Frequently Asked Questions
How long does shipping take for my order?â–¼
We typically process orders within 2 business days. Standard shipping usually takes 5-7 days, while express options are available at checkout for faster delivery.
What is your return policy for fashion items?â–¼
You can return unworn items with original tags within 30 days of delivery. Simply visit our portal to initiate a return and receive your full refund.
Which payment methods do you accept?â–¼
Neerus accepts all major credit cards, PayPal, and Apple Pay. Your transaction is fully encrypted and secure, ensuring a safe shopping experience for every customer.
How do you ensure the quality of your products?â–¼
Every garment undergoes a rigorous three-stage quality check. We use premium fabrics and expert craftsmanship to ensure your fashion pieces remain beautiful and durable over time.
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